The Reject Shop is entering an exciting new chapter as part of global retail leader Dollarama — and Newcastle West is part of this transformation. With major store upgrades, a refreshed customer experience and plans to grow to 700 stores, we’re looking for leaders who are ready to step in and shape what’s next.

We’re searching for a Store Manager who’s hands-on, people-focused and energised by creating great retail experiences. If you’re ready to build a high-performing team and take ownership of a store that feels like your own, this could be the next step in your retail career.

As our Store Manager, you’ll steer the day-to-day operations of the store while setting the tone for your team. You’ll be the type of leader who leads from within — working alongside your team, coaching them, celebrating wins and ensuring customers feel valued every time they walk in.

You will:

• Build a positive, high-energy team culture where everyone feels supported and encouraged

• Work closely with your team on the floor, modelling service standards and a strong work ethic

• Take ownership of sales performance and operational results

• Ensure customers receive outstanding service every visit

• Coach and grow your team into confident, capable retail leaders

• Maintain a safe environment for both your team and customers

• Handle daily challenges with confidence, clarity and calm thinking

What you’ll bring to the team

• Leadership experience in retail or a customer-facing role

• The ability to motivate, influence and bring people together

• Excellent communication and organisational skills

• A genuine passion for developing people and delivering great customer experiences

• A proactive, solution-focused mindset

Why you’ll love working with us

• Competitive salary plus an annual bonus of up to 10%

• Team Member discount for you and your immediate family

• A rotating roster that supports work-life balance — only work 1 in 3 weekends

• Flexible working options

• Paid parental leave for primary and secondary caregivers

• Access to confidential support through our Employee Assistance Program

• Instant access to your pay through Humanforce Thrive

• A fun, inclusive and supportive culture where your wellbeing matters

Be part of a brand that’s evolving and a team that’s proud to lead the change.

Apply now and help shape the future of retail at The Reject Shop.