Product Compliance Specialist
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Job no: 501531
Work type: Full time
Location: Victoria
Categories: Quality Assurance
You’ve seen the headlines. You’ve heard the hype. The Reject Shop is now part of global retail giant Dollarama, and we’re building something big.
2026 is shaping up to be a defining year. Our range is growing, our product safety and quality expectations are increasing, and we’re bringing more new items to market than ever before. Behind every product on our shelves is a safe, compliant, well‑tested pipeline - and that’s where you come in.
We’re looking for a skilled Product Compliance Specialist to join our Corporate Governance team at the Store Support Centre. This is a highly hands‑on, detail‑oriented role responsible for ensuring our products meet all relevant regulatory, safety, and quality standards - protecting our customers, our brand, and our business.
If you bring expertise in product compliance, thrive in fast‑moving environments, and know how to work directly with suppliers to ensure every item meets its regulatory requirements, this is your opportunity to make a meaningful impact at national scale.
What you'll be doing
- Reviewing products, packaging, and documentation to ensure they meet all relevant regulatory, safety, and quality standards.
- Reviewing test reports and certifications to assess compliance against mandatory requirements (including ACL, AS/NZS, ISO).
- Maintaining accurate compliance and technical documentation across large volumes of products.
- Liaising directly with suppliers to request information, guide them through compliance requirements, and resolve issues.
- Conducting product safety and compliance investigations in response to potential customer complaints, injuries, incidents, or regulatory enquiries.
- Recommending corrective and preventative actions to the Quality & Product Compliance Manager.
- Providing technical advice and compliance guidance to Buyers, Planning, and Merchandise teams.
- Supporting training initiatives that uplift internal understanding of product safety and compliance requirements.
- Contributing to continuous improvement, documentation management, and the broader quality management system.
What you’ll bring
- Deep product compliance expertise - strong, practical experience ensuring products meet Australian regulatory, safety, and quality standards.
- Hands‑on experience reviewing technical documents - test reports, certifications, and specifications across high‑volume product ranges.
- Proven capability working directly with suppliers and factories to drive compliance outcomes and resolve issues quickly.
- Strong understanding of category‑specific regulations across hardgoods, general merchandise, or food.
- Confidence managing investigations into product complaints, safety incidents, or regulatory enquiries.
- A proactive working style - someone who takes ownership, identifies risks early, and navigates ambiguity with initiative.
- Comfort in fast‑moving, high‑SKU environments where pace, accuracy, and clear communication matter.
What we can offer you
- The opportunity to directly influence the safety and compliance of thousands of products across a national retailer.
- A hands‑on role where your decisions truly matter - protecting customers and supporting the integrity of our brand.
- Collaboration with suppliers, internal stakeholders, and external regulators.
- The chance to work across a diverse product range in a fast‑moving, high‑volume environment.
- Inclusion in a supportive, knowledgeable team passionate about quality, compliance, and continuous improvement.
- Employee benefits including paid parental leave, wellbeing initiatives, and EAP support.
- A professional, inclusive environment that values accountability, initiative, and attention to detail.
This is more than a compliance role. It’s your chance to help ensure every product on our shelves meets the standards our customers deserve - and to play a key part in the next chapter of growth at The Reject Shop.
Ready to make an impact? Apply now.
Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time
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