Dollarama Australia operates The Reject Shop network and is undergoing a significant transformation following its acquisition by Dollarama. As we strengthen our national Property function, we are seeking a Property Operations Coordinator to support the execution, reporting and process discipline across our growing retail portfolio.

About the Role

This role sits at the operational core of the Property team. You will be the central point of coordination for internal stakeholders, ensuring information is accurate, processes are implemented effectively, and the team operates with clarity and momentum. Your work enables Leasing and Portfolio Managers to focus on negotiations and strategic outcomes.

This is a high-trust role suited to someone organised, detail-driven and confident working across systems, data and process improvement initiatives.

Melbourne based role in Store Support Centre. 

Hybrid working model – 3 days in the office and 2 days WFH.

Key Responsibilities

• Act as the first point of contact for internal queries relating to lease data, deal status and portfolio information
• Maintain and ensure the accuracy and integrity of property systems and databases (including Lease Eagle)
• Support the SVP Property and broader team in implementing new processes, templates and operational frameworks
• Assist in preparing target lists, portfolio insights and reporting packs for landlord and executive reviews
• Track and report on leasing activity, including deal volumes, milestones and key performance metrics
• Prepare tables, dashboards and reports to support decision-making and executive reporting
• Coordinate internal workflows across Property, Legal, Finance and Store Development to ensure timely delivery of information
• Ensure portfolio updates (e.g. ownership changes, renewals, closures) are accurately reflected across systems and reporting
• Support transformation initiatives across the Property function, contributing to improved efficiency, structure and governance

When this role is performed well, the Property team operates efficiently, reporting is reliable, and strategic decisions are supported by accurate and timely information.

About You

• Experience in property, leasing, portfolio coordination or operations support roles
• Strong Excel capability, including VLOOKUPs and data reconciliation (pivot tables advantageous but not essential)
• Highly organised with the ability to manage multiple priorities in a fast-paced environment
• Strong attention to detail with a focus on accuracy and data integrity
• Confident communicator who builds trust across teams and senior stakeholders
• Proactive and solutions-focused, with the ability to improve processes and implement structure
• Comfortable working in a high-trust role supporting senior leadership

Why Join Us

• Be part of a national business transformation under Dollarama ownership
• Work closely with the SVP Property and contribute to the modernisation of the Property function
• High-visibility role with exposure across leasing, portfolio management and property operations
• Hybrid working model – 3 days in office / 2 days WFH
• Opportunity to build a long-term career in commercial property and retail leasing
• Competitive salary and benefits, including parental leave and Employee Assistance Program (EAP)
• Team Member discount of 15%

Please note:

Due to the high volume of applications, we are not able to contact every applicant directly. Candidates who meet the role criteria will be contacted, and all unsuccessful applicants will be notified via email.

We are managing this recruitment directly through our internal Talent team and are not partnering with agencies for this role.